Welcome to Michigan Virtual's Customer Care Center!
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Michigan Virtual
Hello!  If you have been here before, you might notice we have changed our support categories to make it easier for our customers to get the help they need.  When customers say who they are—“I am a K-12 student”—that tells us enough to get started on answering your questions.  Thank you for reaching out to our Customer Care Center.  We look forward to getting you what you need.



Michigan Virtual

Welcome to the Customer Care ticket system for Michigan Virtual™.

This website allows you to create a ticket requesting assistance and monitor its status.  

You can submit a ticket here or call us at 888.889.2840.

Michigan Virtual Customer Care is staffed Monday thru Friday from 7:30 am to 5:30 pm.

Did you know that our knowledge base offers an extensive help section, including step-by-step instructions for most processes? You may access the knowledge base at https://michiganvirtual.org/knowledge-base/.