Welcome to the Customer Care ticket system for Michigan Virtual™.
This website allows you to create a ticket requesting assistance and monitor its status.
Michigan Virtual Customer Care is staffed Monday thru Friday from 7:30 am to 5:00 pm.
Did you know that our knowledge base offers an extensive help section, including step-by-step instructions for most processes? You may access the knowledge base at https://michiganvirtual.org/knowledge-base/.