Welcome to Michigan Virtual's Customer Care Center!
Troubleshooter
We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

If you're new to the SLP (Student Learning Portal) or the PLP (Professional Learning Portal) you might find these guides useful to help you get started.
Looking for virtual summer camps? What about lessons on social & emotional wellness? Seeking a way to close some knowledge gaps? This category has information about some of our special summer offerings.
Our Student Learning Portal is where our K-12 students go to access their online learning opportunities.
Our Professional Learning Portal is where learners can take compliance courses such as Bloodborne Pathogens or earn SCECHs.
Our systems periodically require maintenance and updates, these resources can help you stay informed of these times.